Identifying and Managing Stress

Course Outline

How people cope with stress can have a huge impact on their work performance.  This workshop takes a problem-solving approach to the issue of stress, using a series of activities to help identify the symptoms in themselves and in colleagues.  It also provides them with a range of tools to manage stress and become more resilient.

Content

• The stress coping process
• Dealing with physical manifestations
• Straight thinking – analysing cause and effect
• Developing an action plan
• Self-care
• Recognising stress in colleagues
• What is Resilience
• Benefits of Resilience
• Strategies to build Resilience

Expected Outcomes

On completing the workshop, participants will be able to:

• Understand the causes of stress
• Identify the signs and symptoms of stress in themselves and colleagues
• Know how to manage stressful situations
• Know how to help colleagues struggling to cope with stress
• Know how to minimize the physical manifestations of stress
• Understand resilience and its positive attributes
• Identify the benefits of resilience both at an organisational and individual level
• Learn practical strategies for building resilience